Privacy Policy
PIXORASOFTTECH (SMC-PRIVATE) LIMITED ("Pixra Softtech," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly, transparently and securely.
No Data Selling
We never sell or rent your personal information to any third parties.
OAuth Authentication
We never store your passwords for LinkedIn, Meta or Google accounts.
Human AI Oversight
AI-generated content is subject to human review before any publication.
Deletion Rights
You can request full data and integration deletion at any time.
1. Company and Contact Information
Legal entity, registered office and direct contacts
Legal Name
PIXORASOFTTECH (SMC-PRIVATE) LIMITED
Trading Name
Pixra Softtech
Registered Office
Khurrianwala, Balail Town, Faisalabad, Jaranwala, Punjab, Pakistan
For applicable data-protection laws, Pixra Softtech acts as the controller of personal information collected directly through its website and services. Where we process information solely on documented instructions from a business customer, we may act as a processor or service provider.
2. Scope of This Policy
What this policy covers and what it does not
This Policy applies to:
- The Pixra Softtech website;
- Pixra Social Automation;
- Content-generation, approval, scheduling and publishing workflows;
- Integrations with LinkedIn, Meta/Facebook, Google and authorized third-party services;
- Contact forms, support requests and business communications;
- Administrative dashboards and internal publishing tools.
3. Information We Collect
Categories of personal data we may process
3.1 Information Provided Directly
We may collect:
- Name and business name;
- Business or personal email address;
- Telephone number when voluntarily provided;
- Account and organization information;
- Support inquiries and correspondence;
- Content instructions, publishing preferences and approval decisions;
- Information submitted through website forms.
3.2 LinkedIn Information
When an authorized individual connects LinkedIn to Pixra Social Automation, LinkedIn may provide information according to the permissions approved by that individual, including:
- LinkedIn member identifier;
- Basic authenticated profile information;
- Organization or Company Page identifier;
- Organization name and Page information;
- Page administrator role or authorization status;
- OAuth access and refresh tokens where provided;
- Content submitted for publication;
- LinkedIn post identifiers and publication status;
- API errors and technical responses.
3.3 Social-Media Publishing Information
Depending on the connected service, we may process:
- Draft and approved post text;
- Article titles, summaries and source URLs;
- Publication dates and schedules;
- Approval and rejection status;
- Platform and Company Page identifiers;
- Published post identifiers;
- Publishing status and error details.
3.4 AI and Automation Information
Our automation workflows may process:
- Information from approved RSS feeds or public sources;
- Prompts and content-generation instructions;
- AI-generated draft content;
- Manual edits and approvals;
- Workflow timestamps and execution results;
- Duplicate-prevention values;
- Technical error and diagnostic information.
3.5 Website and Device Information
When a visitor accesses our website, we or our infrastructure providers may process:
- IP address;
- Browser and device type;
- Operating system;
- Referring and requested URLs;
- Access date and time;
- Security, performance and diagnostic logs;
- Essential cookie or session information.
4. Sources of Information
How data enters our systems
Information may be obtained:
- Directly from users or business customers;
- Through an authorized LinkedIn, Meta or Google connection;
- From approved public RSS feeds and websites;
- From our website and technical infrastructure;
- From service providers operating on our behalf.
5. Purposes of Processing
Why we use personal data
We process information to:
- Authenticate authorized users;
- Connect authorized accounts and Company Pages;
- Confirm Page-management permissions;
- Generate social-media drafts using approved source material;
- Allow drafts to be reviewed, approved or rejected;
- Publish approved content to selected platforms;
- Prevent duplicate processing and publication;
- Maintain publishing history and status;
- Diagnose failed publishing attempts;
- Secure and maintain our website and software;
- Provide customer support;
- Prevent spam, fraud, misuse and unauthorized access;
- Meet legal, regulatory and platform requirements;
- Improve our workflows using operational information.
6. Legal Bases for Processing
GDPR and UK GDPR compliance
Where laws such as the GDPR or UK GDPR apply, we rely on one or more of the following legal bases:
Users may withdraw consent by disconnecting an integration or contacting us. Withdrawal does not affect processing completed before withdrawal.
7. AI-Assisted Content
AI generation and human review
Pixra Social Automation may use artificial intelligence to transform approved public-source information into original draft content.
AI-generated content may be incomplete, inaccurate or unsuitable. Our standard workflow supports human approval before publication. An authorized administrator may enable automatic publishing, but remains responsible for the resulting content and configuration.
8. LinkedIn API Use
Restrictions on LinkedIn data
Information received through LinkedIn APIs is used only for the authorized features disclosed in this Policy.
Pixra Softtech does not:
- Sell, rent or license LinkedIn information;
- Provide LinkedIn information to data brokers;
- Scrape LinkedIn websites or applications;
- Create unauthorized databases of LinkedIn members;
- Combine LinkedIn information with unrelated datasets for surveillance or unauthorized profiling;
- Use LinkedIn information for unrelated advertising;
- Publish to an account or Page without valid authorization;
- Circumvent LinkedIn rate limits or access controls;
- Retain LinkedIn content longer than necessary for the authorized service.
Our integration is intended to manage content belonging to organizations that have expressly authorized the application.
Use of LinkedIn remains subject to LinkedIn's applicable User Agreement, Privacy Policy, API Terms and developer requirements.
9. Sharing and Service Providers
Who we share data with and why
We may disclose limited information to providers needed to operate the Services, including:
- LinkedIn, for authorization and authorized publication;
- Meta/Facebook, for authorized Facebook Page publication;
- Google, for Google Sheets and approved account integrations;
- AI providers, for generating requested drafts;
- n8n or infrastructure running our automation workflows;
- Domain, email, cloud-hosting and security providers;
- Professional advisers where reasonably necessary.
Providers receive only information reasonably necessary to perform the relevant function and are subject to their own contractual and legal obligations. We may disclose information when required by law, court order or valid government request.
10. International Data Transfers
Cross-border processing safeguards
Our providers may process information in countries other than Pakistan or the user's country.
Where applicable law requires it, we use appropriate contractual, organizational or legal safeguards for international transfers. The protections available in another country may differ from those in the user's home jurisdiction.
11. Retention
How long we keep different types of data
We retain information only for the period reasonably necessary for the disclosed purpose:
We may retain limited records longer when required by law, necessary for security investigations, or needed to establish or defend legal claims.
12. Security
Technical and organizational safeguards
We maintain reasonable technical and organizational safeguards appropriate to the nature of the information, including:
- OAuth-based third-party authentication;
- Restricted administrator access;
- Access-controlled credential storage;
- Separation of credentials from public workflow data;
- HTTPS for publicly deployed Services;
- Strong passwords and multi-factor authentication where supported;
- Security logging and monitoring;
- Dependency and software maintenance;
- Access revocation procedures;
- Backup and recovery measures where applicable.
No internet-based service is completely secure. We cannot guarantee absolute security, but we will investigate suspected incidents and make legally required notifications.
13. User Rights
Your data access and control options
Subject to applicable law, an individual may have the right to:
- Request access to their personal information;
- Correct inaccurate or incomplete information;
- Request deletion;
- Restrict or object to processing;
- Withdraw consent;
- Receive certain information in a portable format;
- Obtain information about recipients or processing purposes;
- Complain to an applicable data-protection authority;
- Request human consideration where a legally significant decision is made solely through automated processing.
Send requests to: privacy@pixorasofttech.com
We may request reasonable information to verify identity. We aim to respond within 30 days, subject to permitted extensions and applicable law.
14. California and Similar United States Privacy Rights
CCPA and CPRA compliance
Where applicable, residents may request information about categories of personal information collected, sources, purposes, recipients, access, correction or deletion.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
Requests: privacy@pixorasofttech.com
15. Revoking LinkedIn Access
How to disconnect the integration
Users may revoke Pixra Social Automation's LinkedIn access through their LinkedIn account settings:
Users may also email privacy@pixorasofttech.com or developer@pixorasofttech.com to request disconnection.
Revocation prevents new authorized API requests using the revoked token. It does not automatically remove records that must temporarily be retained for legal, security or dispute-resolution purposes.
16. Data Deletion
How to request removal of your data
To request deletion:
Following identity verification, we will delete or anonymize eligible information from active systems and allow backup copies to expire per the retention schedule. We may retain limited records where required by law.
17. Cookies and Tracking
Essential cookies and opt-out signals
Our website may use essential cookies required for security, sessions and basic functionality.
If we introduce analytics, advertising or other non-essential cookies, we will provide appropriate notice and consent controls where required.
Browser "Do Not Track" signals are not interpreted uniformly across the industry. Where legally required and technically supported, we will honor recognized opt-out preference signals.
18. Children
Age restrictions and minor protections
Our Services are intended for businesses and authorized users aged 18 or older.
We do not knowingly collect personal information from children. If such information is identified, contact privacy@pixorasofttech.com so it can be reviewed and deleted.
19. Third-Party Websites and Services
External platform link disclaimer
Our Services may contain links to or integrations with third-party platforms. Those parties operate independently and maintain their own privacy policies.
Pixra Softtech is not responsible for an independent third party's privacy practices, content or security.
20. Business Transfers
Corporate reorganization and asset sales
If Pixra Softtech undergoes a merger, acquisition, reorganization or sale of assets, relevant information may be transferred subject to applicable law and continued protection consistent with this Policy.
21. Changes to This Policy
How we notify you of updates
We may update this Policy when our Services, integrations, laws or platform requirements change. The revised Policy will be posted at:
Material changes will be communicated where required by law. The "Last Updated" date will identify the latest version.
22. Contact Us
Privacy inquiries, rights requests and complaints
PIXORASOFTTECH (SMC-PRIVATE) LIMITED
Khurrianwala, Balail Town, Faisalabad, Jaranwala, Punjab, Pakistan
Privacy
privacy@pixorasofttech.comSupport
support@pixorasofttech.comDeveloper
developer@pixorasofttech.com